Empathy

https://greatergood.berkeley.edu/article/item/how_to_renew_your_compassion_in_the_face_of_suffering 

"Ministero and her colleagues recently studied whether feeling bad for people in need makes us more likely to help them. They presented study participants with a story and photo of a child or multiple children suffering from hunger, violence, and poor living conditions. Then, they asked participants questions like, “How sympathetic do you feel?”—and also asked them if they wanted to help.

When they reported feeling empathic concern for the children, however, participants actually ended up donating less money to them. On the other hand, people who expressed a desire to help the children in the study were more likely to donate, and they also gave larger amounts of money.

Ministero also found that when people expressed a desire to help someone in trouble, this desire—unlike people’s feelings of empathy—did not diminish as the number of victims grew larger. In fact, the desire to help grew stronger as the need for help increased."