Windows Support

Windows Support: https://support.microsoft.com/en-us and hardware and devices troubleshooter

https://support.microsoft.com/en-us/kb/314060

To enable / disable CD: michael.anastasiou.me/how-to-enable-or-disable-cd-dvd-rom/

Additional reading:

1. https://in.finance.yahoo.com/news/6-reasons-why-never-purchase-202002517.html
2. https://onsitego.com/extended-warranty/laptop/