Wednesday, April 27, 2011

Customer Service

Read especially the comment trail below the post. On one hand are the comments in Junkbook (oops Facebook), juvenile and inane. And here we see a lovely exchange between the author and a reader.

And here is an interesting article (http://www.nytimes.com/2010/11/28/business/28borker.html?pagewanted=1&_r=3&hp) on a harrowing experience that a woman went through when she bought stuff from on an online retailer. 

No comments:

Post a Comment

Popular Posts

Annual Performance Review

  A Better Way to Evaluate Employees