Toxic Handler Shiva At Work

https://hbr.org/2016/11/when-youre-the-person-your-colleagues-always-vent-to?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29

Additional reading:

1. https://www.focusatwill.com/toxin-handler-work/
2. http://www.net-temps.com/careerdev/crossroads/print.htm?id=524